Karma Introduces Mandatory Mask-Wearing Policy

In April, on the basis of Canadian and Ontario public health advice and instructions, Karma implemented practices to protect its staff, its members, and admitted guests from COVID-19. These included increased cleaning and sanitation, limiting the number of shoppers in the store at any one time, physical distancing, hand washing, and mask-wearing among others.  

Since then, the City of Toronto introduced a mandatory mask-wearing policy in July that requires all establishments open to the public, like Karma, to also set a mandatory mask-wearing policy in accordance with the City of Toronto By-Law 541-2020.

As of September 2, 2020, Karma’s Board of Directors adopted a mandatory mask-wearing policy to ensure that no person is permitted entry to, or otherwise remains within, Karma’s premises unless the person is wearing a mask or face covering, in a manner which covers their mouth, nose and chin. This policy is posted at the entrance, and anyone entering the store will be required to comply.  See full policy here.

Karma recognizes that there may be members with conditions that impede or inhibit their ability to wear a mask, and will continue to provide service to these members with grocery pickup and delivery options to keep everyone safe and protected. 

Thank you all for your co-operation in continuing to keep our community safe and healthy.